mcanyes
Jan 16 2007, 01:31 PM
I just had a 2 Gig Sandisk SD card die. In the process of trying to get Sandisk to replace the card I have been answering canned emails that ask questions I have already answered in my email to them. Very frusterating, and I am ready to buy cards from someone else. Since memory cards don't die too often it probably is not worth getting anoyed but I really hate this kind of customer service.
My question is this: has anyone had the pleasure of replacing a dead memory card - any kind, not just Sandisk SD. What was your experience?
Thanks,
Michael
Jonathan Wienke
Jan 16 2007, 03:40 PM
I've shot over 120,000 frames, mostly RAW, and haven't had the pleasure of a dead card yet. I use Microdrives.
mcanyes
Jan 16 2007, 03:45 PM
QUOTE (Jonathan Wienke @ Jan 16 2007, 08:40 PM)
I've shot over 120,000 frames, mostly RAW, and haven't had the pleasure of a dead card yet. I use Microdrives.
Hi Jonathan - After 120K frames you are overdue.
jabbrewocky
Jan 30 2007, 12:20 AM
I have just spent one entirely maddening week working woth SanDisk "customer service."
To me, their entire focus is on closing the call, not helping the customer.
I don't expect I will ever buy their brand again. BIG FAT F.
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