[quote=trops,Nov 18 2007, 09:26 PM]
John H, thank you - I reinstalled PS and now LR/PS is OK; however, since reinstalling PS worked I thought I'd uninstall DPP and reinstall it to see if I could resolve its problem since updating to LR 1.3. Unfortunately, I am now without DPP and can't re-install it. I am getting a cryptic InstallShield error 1647: Unable to create InstallDriver instance. Return Code: -2147312566. YIKES!
I've tried the troubleshooting routines on the Canon original disc to no avail. I'm now surfing for other solutions and also have sent Canon help desk an email. But thanks so much for the LR/PS fix! Can't believe this has all happened as a result of the LR 1.3 update. My computer has been rock solid and stable for years - this is very surprising to me. I always wondered what those other people must be doing to get into so much trouble installing a simple update!
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[quote=John Hollenberg,Nov 18 2007, 01:12 AM]
Here is what worked for me:
http://kb.adobe.com/selfservice/viewConten...01629&sliceId=1Solution 2 (involves editing the registry, use at your own risk; however, not very difficult).
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I wonder if its something else--but this is not my forte'. I have both PP, PSCS3 (and PSC2), LR and other RCs on my HD. I installed the LR 1.2 update without incident also. My OS is XP Pro (now I can't remember what yours is--or if you are on Mac, but I don't think so). I installed the PSCS3/Bridge and ACR update this morning--again without incident. One wonders what it is that causes multitudes of problems for some with similar setup and not for others (just wondering out loud here).
I also wonder if you are having reinstall problems with DPP because you no longer have a version on your HD--to install DPP you have to have DPP or ZB on the system--so this may be related to the fact that you deleted it. Hopefully someone can give more helpful info than me, but I had no repercussions from installing the LR update--nor the one before it with PS nor DPP--just wanted to be sure that you knew others were having no problems.
Diane.