QUOTE (drew @ Jan 28 2008, 12:11 PM)
I have bought loads of stuff from RRS, living in the UK. Mostly it has all been very good. The BH55 ballhead is very nice, though the durability of the finish is not as strong as an Arca Swiss B1 QS.
However, and this is a big
however, they charge a very large amount for shipping (35.00USD) for what are often small and light components. Even then, they still manage to loose them. Example, I bought an L bracket (for the Canon 1DS MKIII) from them at the end of November. I then sat back and waited two months for this item to arrive in my office in a busy X-ray department of a district general hospital. Everybody who delivers locally knows exactly where my hospital is and I have items delivered all the time by more carriers than you can shake a stick at. Yet, in two months where is my bracket? On the 25th of January it was returned to RRS....apparently, they could not find me. Now I get an email from them telling me that I could have it delivered by UPS rather than USPS, but this will be more expensive again!!!!! As you can imagine, I am not at all happy about this. I do not live in Outer Mongolia. I know that I can post an item to them with Royal Mail Airsure and that it will probably arrive in less than a week and it will have cost me less than half what they charge for their (useless) shipping. I would not mind too much if this was the first time this has happened, but it is not.

I thought about getting the RRS BH55, but in the end bought a Markins M20 to go on my gitzo 3530GT legs, together with a Kirk L-plate for my 5d. I've been really happy with the setup so far, and the Markins head is lighter than the RRS I think.
I bought the head and L-plate form the Nikonians european Pro Shop and it was delivered in 2 days from Germany to the UK. I got the Gitzo in the UK (warehouse express I think - next day).
There wasn't much in the cost, but add the import duty and vat to the RRS kit and it soon adds up. Import duty is 3.7% of cost plus postage and then vat at 17.5% on the total! Unless the dolar has weakened against sterling again then the RRS kit will now be very expensive. Also add in about 2.5% to 3% for exchange costs on your credit card.
Unfortunately, your on the wrong side of the pennines, as I work in Leeds, but happy to show you the kit if that would help.
Mike