Ive been slowly testing C1 pro on my new Leopard machines and I've come across a serious bug. When Processing files some images have black horizontal blocks through them (see attached image) Its seems totally random and happens on both a 2.6 MBP and a 2.8 MP. It also happens on two sets of P45+ files. The Raws are fine, and If I process the same folder twice different images will be bad. Also, if I have more than one Destination say a jpeg and a Tiff they will have the bars in the same place. Baffling. Tried 3.7.7 and 3.7.8 Anyone else having a similar problem?Click to view attachment

Hey Jeff,

I've seen this before. I think you just have a corrupt file in your software. I would dump your cache and preference files to start with. Also I would like to take a look at a RAW file if you have one you don't mind sending to me (You can email me direct for FTP instructions).

Thanks,
Tim Palmer
Capture Integration
tim@captureintegration.com

Here is a link from Phase One's web site on how dump the cache and preferences.

http://www.phaseone.com/HOME/Content/Suppo...Site%20-%20Main


Chris Lawery
Title, Capture Integration
Capture Integration, Phase One Dealer of the Year

877-217-9870 | National
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I am getting the same all the time... from 3.7.7 and 3.7.8

no more issues on C1 v4 though...

did the cache/preference plist change anything?

phillip

Yesterday in studio I got several shots with C-1 3.7.8 DB that had Thin Black lines running through the images...
P30 with RZIID shooting tethered.
Snook

i havent found a solution yet.. C1 v4 has no issues with the black corrupted processed files..


i prefer C1 v378 but the corruption is killing the workflow

IS it the Process picture that comes out with the Black lines?
I have had it happen when shooting tethered.
Why is it hurting your process time?
Please explain further?
Thanks
Snook