1) The gain adjuster does not work correctly, it will not allow you to adjust lens falloff 100% tethered? The software choose its own %% and will not work beyond that point.


2) Does anyone have any clue what is going to happen with LC 11? Will it ever work with the Snow operating system?


3) people talk about Leaf backs working with C1 Pro in the future, will that just be current backs or all the backs. The software on the Leaf Imaging site states LC11 works with the Aptus 75 backs, but when I connect the back it tells me my back is not a leaf back and not supported? If it will work in C1
pro will we have to waits months or years?

Someone must have a clue by now. How long do we have to wait to find out what is happening? The corporate line sounds like this, "no comment".
.

Snow Leopard was mentioned in this post, expected to be 3-4 weeks from Sept 30.

http://luminous-landscape.com/forum/index....showtopic=38037

Hello John,

Your Leaf dealer should have all the answers for you by now. If you do not have a dealer you can send an email to the Sales Team and you will be put in contact with someone that can help you.

1) Not sure I understand. If you create a custom lens calibration file (with any % of falloff correction) and load it to the back using the wizard then that’s what it will use to calibrate all your images until you load another one or revert to the factory file...unless there’s a bug there that we’re not aware of. If that's the case, again you should report this to your dealer.

2) An SL compatible version is imminent. 2 weeks although it might slip a few days.

3) Regarding C1: new Leaf Imaging backs (Aptus-II and refurb Aptus carrying “LI” serial numbers) will come with both LC11 and C1 5 (DB, not Pro) in the box.
LC11 from 11.2.8 and up is developed and tested to work with Leaf Imaging (see above) backs. This does not mean it does not work with older backs, hence the warning message, which will be “softened” in 11.2.9.

To gain future compatibility with LC and C1, users of old Aptus/ Aptus-S and Aptus-II backs can purchase a warranty package , which includes a “service upgrade” that makes the back compatible with future Leaf and Phase One software. Contact your dealer for further info and pricing.

Yair

What get's upgraded in this case? What further functionality?

jim

Are "LI" refurbed "old" Aptus backs currently available?
What is the current Leaf website/contact info for USA?

Yair,

Is this the direction the market is going . . . If you want to keep your software up to date the next time Apple releases a new version, probably called Fire Coyote, will Leaf owners have to pony up a monthly payment to get the software to work?

I know specialty camera makers have gone through a tough time, but how'd you like to have just bought an "old" Aptus 10 minutes before you guys moved over to Phase, only to find out that to get your software to work with your new Mac you've gotta pay more money?

Somewhere in here is a lesson to be learned but I do know that whether the company is called Leaf Digital Limited Assets, or Leaf Imaging a Creo/Kodak company, to a customer it's just Leaf.


BC

When the alternative was the company went under entirely and no future support of any kind would be provided...

Yes
Contact for Leaf Imaging US in Oregon

BR

Yair

You do not have to pay for the software, you've never had to. Like Doug said one of the alternatives was not to have any future support whatsoever.
And so it happens that the new company will still offer future support for the old company's product, but for a price.

Yair

When you buy the extended warranty/ service package the back gets to be refurbished and loaded with a new firmware and a new serial number, making it fully compatible with any future version/s of LC and C1.

Yair

So what goes one when i install a new version of Leaf Capture. It typically comes with a new version of firmware that's loaded when i tether the back. Why would there be two different 'types' of firmware.. one that can be customer installed, and the other that requires a full factory refurb and warranty extension?

Yair,

Does this mean that if you have an older Aptus back (17 or 22), you will have to pay for the extended warranty/service package for new versions of LC and C1, will the backs not be compatible at all ? If so how much will this extended warranty/service package be ?

Pete

Having bought my leaf aptus 22 with 3 years (shop) warranty in may this year, it sounds that i'm facing an other trouble...

if i pay for the upgrade, i won't be able to keep my warranty... i love this kind of situation !

Unfortunately I know longer have a Leaf dealer since Calumet dropped Leaf, but they where pretty clueless about the product from the start. I already own C1 4 pro, does that mean I will get a free upgrade to V5? Will C1 5 have any type of lens fall off correction?

I create a custom lens calibration file, then upload it to the back. The problem I am having is some type of bug? The software tells me there is a large amount of lens falloff, but then sets its own max %% to correct it. One time it might be 35% the next time only 18%. I would like 100%. I then shot a 2nd lens file and might try to see if can use that file in the stand alone gain caliber.



I almost feel I need to go back to V8 when it worked. LC11 has had more then 1 problem.

As you know from past experience I have jumped through hoops to get a working lens calibration.

I'm a little confused here. Will I have to pay in order to upgrade to the version of Leaf Capture that works with Snow Leopard?

John

Firmware for your A75S has not been updated for more than a year (11.2.1?) And if you you install a new version (11.2.8 and up) and connect your back it WILL NOT upload any firmware to your back because it is not a Leaf Imaging back.
Once/ if you've done the upgrade, your back will turn into a Leaf Imaging back and as such the software (future versions), when necessary, will update it with new firmware versions.



You will not have to pay for LC (C1 however is not a free product). Your back will most likely work with newer LC versions without issues however it is not being tested. If you have tried 11.2.8 you will see that it works.


You can stay with the shop warranty until it expires and then buy the extended one. You'll need to check with the shop about their T&C.



If C1 5 Pro is a chargeable upgrade then you have to pay for it of course. 5.0 has got a lot of new powerful features. If your back is out of warranty then I would recommend contacting the local dealer in CA) to find out about your options. I will investigate further about the calibration issue that you have described to see if it is a bug.



Leaf Capture was always a free software and there are no plans to change this policy.

My point was, what more beside a firmware upgrade will be done when converted to Leaf Imaging. If it's just a firmware upgrade, then it doesn't need to go in for any work... that upgrade can be done simply via Leaf Capture.

And besides the ability to use future versions of Leaf Capture.. what new improved features will this upgrade provide to me as the user?

Leaf has to modify your back in order for it to take the new firmware.

The ability to use C1, by itself, is a great new feature but you of course get a new warranty covered by the same company that makes the new software.

.. so without this upgrade, i won't be able to use C1 with the back?

if i would act like this or even a bit like this i would be ruined and bancrupt in 1 till 2 years.

its incredible what ideas appear to companies, just to squeeze out a little bit of money and how little they
care how fed up must get the existing customer base, clients which could be absorbed otherwise for
future products,- at least the part of clients who want to buy a mf back of the next generation.

who is inventing such business plans ?
which customer can understand such policy ?

so there's no internal/electronic imaging improvement done when the firmware is upgraded? The ability to use C1 would be controlled by the serial number which is upgraded in the firmware, which can be upgraded by the user via the normal Leaf Capture firmware upgrade process. Other than to get additional warranty revenue.. what purpose does this serve?

Phase didn't buy Leaf out of the goodness of their heart to save all the poor orphan Leaf users.

They did it to make money and there's nothing wrong with making money, except this sounds more than sideways, given the fact that Phase sells C-1 "pro" that works with Canon, Nikon and probably about a billion other files all the way back to legacy Canons, but . . . if you own a pre Phase absorbed Leaf back you have to buy a "warranty" to use the software?

Do you have to buy the "warranty" to stay current with LC11?

I don't have a dog in this hunt as I sold my Leaf after suffering through LC10, but come on, does this really make sense to alienate people that paid their money for a digital back (probably at much higher prices than today) and then ask them to spend more just to stay current on software?

At least the warranty isn't called "value added", or is it?

BC

Well I'm just happy I don't have leaf.

I hope my almsot 2 years old Aptus22 will serve me a long time, because this will probably be the last LEAF/Phase product i bought!

Yair, what's the price to UPGRADE Aptus 65 to new firmware/LC?

Is that UPGRADE provides only new firmware or more benefits?

In Finance/Investment term: Phase One wants a CLEAN Leaf Imaging Company. So LI's digital back/software has nothing to do with those that produced perior to LI. Phase One is NOT responsible for any LEAF products, but Leaf Imaging ones. In that way, Phase One protect themselves.

That is the Capitalism.

Xin

a firen of mine bought the aptus 22 just when it cames out, and i think he paid some money for the software... ?

and protect themselves against old leaf users that will buy their next digital back from... Hasselblad !

it doesn't cost anything to have an online upgrade for old backs... and then they will be able to sell C1... let's wait and see how much it will cost for the upgrade...
if it's "cheap" ok, if it will cost 50% of an aptus 5...

Agreed! My AFi 7 has been pxxxx off.

the signs were there when the new leaf capture upgrade made it clear to state that they did not support the 75S.

genius of them to rename Leaf and Leaf Imaging and retain the look of it, so it seems like they're still the same company but basically fxxking over the old customers.
How is this supposed to uh encourage any goodwill in the Leaf customers towards Phase One, I don't know.
And why anyone would specifically want to buy new Leaf products is also beyond my comprehension.

Yes I know Phase One doesn't own Leaf users anything. Whatever.

I'm not understanding all the negativity. Leaf Capture is still being supported and is free. Capture One is going to cost money. I can keep shooting my Leaf back and it won't cost anything. What am I supposed to be complaining about?

John

Having to spend money to ensure your back is compatible with future versions of LC.

Unless you're happy to stick with 11.2.8 until the back dies ...

But let's see how much this "upgrade" is going to be, perhaps those who bought from Leaf dealers will see some value for the extra money spent over e bay.

According to Yair:



Unless I'm missing something, nothing is really changing.

John

LC will remain free, I don't doubt that at all

Will it be useable with non-Leaf Imaging backs? (Those not sold by the new company or "upgraded")

If all we have to do is bypass a message - as we do now with 11.2.8 - I can live with that. If I have to spend over $xxx to be able to use LC 11.3 +, well, that's another story. My back was bought from Leaf America and is still under warranty. I'm waiting for my dealer's answer since the announcement mid last week. Can see it going either way.

If I were to buy a brand new Phase-owned Leaf back next week or month what software will it ship with?

Am I mistaken to assume all Phase backs are shipped with C1 ? Will the new Leaf backs follow the same protocol ?

Mark

Next week: LC11.2.8 or 11.2.9 (if it is released by then)
Next month: most likely 11.2.9 and maybe C1 5.0 (if it is released)

As soon as C1 5.0 ships, all new Leaf Imaging backs will ship with it (DB licence) along with LC11

Yair

Why all the negativity indeed ?

ALL software can be used as it was like before for free.
Leaf could also say that they would stop ALL support of Leaf Capture and only support Capture one from now on, but no they don't.
You get the change to buy a NEW WARRANTY with an update to use both Leaf Capture and Capture One.

I really don't see a problem at all.

As I see it, if Leaf would have gone under we would have warranty but no snow leopard support, no new software and firmware and no new backs.
Meaning I would sell my Leaf back with pain in my heart and buy a Phase one or Hasselblad.
But missing the quality I see now.

The situation now is VERY positive.
We have Leaf in a new company Leaf imaging.
They keep supporting the old backs although it's a completely new company, and you can buy a new warranty and firmware for use in OTHER software than you use now.

My story would have been different if you had to pay for using it in new Leaf Capture software.




on the other hand, some people always only see the negative parts of a story.....
It will not be the last Leaf I buy, I'm just very glad Leaf continued and now we can use both Leaf Capture and Capture one. What more to wish for ?

Except for the firmware of the digital back perior to the Leaf Imaging. How if the new firmware lower the DB noise or make better image quality? Well you can enjoy those improvments with money.

Leaf Imaging never say LC is FREE in the future for all digital backs perior to the Leaf Imaging.

Frank,

I paid $49 to upgrade Mac OS (family pack).
If the price to upgrade to new Aptus Leaf Imaging Firmware is about same, I will buy it.

But, I'm afraid, Leaf Imaging want me to buy their Extended Warranty (a warranty after 1st year expires).
My local dealer asked approx 20% of my Aptus 65 purchase price for that extended warranty, which looks absurd, or at least bad business for me.

[indent][/indent]

BTW, DB license of C1 has always been free.

Yair,
Will "LI" digital backs connect instantly into C1v5
or will it take the usual 15-30 seconds of watching the progress bar as with LC software?
Billy

Hello,

I was told by the New Zealand distributor for Leaf that the soft wear upgrade for my 3 year old Leaf Aptus 75 back like would cost 2000 Euros.

That is a lot of money to be able to use Capture One .

Cheers

Simon

I agree 20% would be a high price to pay and in that case I would not do the upgrade but rather upgrade.
Or keep using the back.

If there would be new features in the new firmware I guess it's a personal choice.
Lower noise can be done in post. And only counts for iso400 in my case which I hardly use.
But that's personal.

My opinion was more based on the fact that noone is forced to pay. Lc still is a good solution so you can keep using it.

Maybe the new warranty is because the back is changed and falling under the kodak warranty anymore ?
But that's a guess.

So, if I decide to forget about LC and decide to purchase and use Capture One when it supports my Aptus 75S, what is the situation then? Will it work or will some sort of license be necessary?

Is there any way of purchasing a firmware upgrade independently of the software you use? Couldn't firmware upgrades be handled on an individual sale basis similar to software upgrades in most programs?

Personally, I don't really see the benefit of maintaining LC at a cost if Capture One is good software and is in popular use. I would be happy to buy it if it going to keep itself at the cutting edge. I would have bought it already if it supported my back.

David

Thanks for that clarification, Yair.

The announced Aptus 5 is of interest to me but, by your post, it doesn't seem to make sense to jump in early
given the probability the all new Leaf Imaging backs will ship with C1 5.0 DB when available.

Will new Leaf Imaging backs sold before C1 5.0 DB is available be eligible for C1 once it's on the market ?

Mark

YaYa, any clarification on the Gain adjuster problem? According to the old Leaf America, they are aware its a software problem that never got fixed. As far as the firmware upgrade cost potently costing $2000 you have to be kidding. Will people have to upgrade the firmware to use C1 5? I think It would be nice to hear some straight to the point answers, not we have to wait.

Please let Phase-one know Leaf users feel a little stranded and disillusioned. If they only see older Leaf users as just money up front, the back end will be upgrades to Hasselblad.

Awaiting clarification:

• Will Leaf digital backs connect instantly into C1v5

or will it take the usual 15-30 seconds of watching the progress bar as with LC software?

• Once a Leaf digital back tethers into Capture One Pro v5

will LIVE VIDEO work without $1495 dongle?

Billy

Just two questions:

- Will a future LC, which is Snow leopard compatible, support the old Aptus 75 back, without paying for that warranty package ?

- Would you please make Live View free for the next LC ?

I paid for my live video dongle.

John, I've checked regarding the lens calibration and the application basically looks at the calibration file and "decided" if the falloff is at an acceptable level. If it is not it will adjust the % of correction and will set it to the maximum acceptable amount.

If you consider the fact that the back is taken in, gets checked over, repaired ("refurb'ed") and then modified so it can be updated with a new firmware and shipped with a new 2 year warranty, maybe the cost will become easier to fathom.

Regarding C1 5. In order for the back to be able to connect to C1 it will have to be modified as described above. Please note that 5.0 is not going to provide tethered support. This will be implemented in later versions.

Yair

I find it strange the stand alone gain adjuster lets me correct 100% but LC 11 limits me. Its a real problem wanting a corrected image tethered. I tested a 2nd work flow of shooting 1 correction in LC 11 then shooting a 2nd white disc to just correct the falloff in post. I might go back to shooting calibration files in V8 today, then shooting tethered in LC 11.