QUOTE(dwdallam @ Dec 29 2005, 04:57 PM)
I see this sort of business practice from American businesses more frequently in the last few years. You should file a complaint with the Better Business Bureau and Consumer Affairs in the US.
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You may also want to contact your CC company, since you are not to be charged until the merchandise is shipped. I hope that crap doesn't happen to me.
Actually, this wasn't my first experience with US magazines. In the late 1990s, I subscribed to NewMedia magazine. Again, my credit card was immediately debited but over more than 6 months, I never got any magazines. At least in this case, a delightful female employee tried to help me via email. Then the zapper! After about 8 months, their distribution company(Omeda) charged my credit card
again, completely without authorisation, for the next year's subscription! That meant they kept my credit card details on their files and used the numbers again without authorisation. When I contacted my bank, they metaphorically shrugged and said, yes, US companies do it all the time.
I did get my money back and two free magazines arrived, but no more.
Then in 2001 I subscribed on-line to Popular Photography at the advertised price of USD19.95. I got the magazines OK, but they charged my credit card USD27.95.
My email enquiries succeeded in getting the charge reduced to the advertised price, but there was never any explanation or apology. Must be a Noo Yawk attitude thing, I suppose.
The upshot is I will NOT subscribe to any US magazines again.
Finally, Photoshop User, the magazine of the NAPP, sells here for AUD33.50 ! Its cover price is USD9.95 = AUD13.82, so that's a more than doubling of the cover price. Most magazines cost about $8 - $12 here, so although I'd like to read Photoshop User, there's no way I'll buy it.
I emailed the magazine to ask if they knew this was going on. I got an answer, but they really didn't care. There was no interest in cracking the whip over the Aussie distributor, the cause of the problem. Not enough sales to warrant it. Of course there are few sales at that price! That's the price of a hard cover book.
So as much as magazines implore us to subscribe, my experience is NO WAY.
Cheers,
Peter Croft
Perth,
Western Australia.