Contact Us / Feedback

We enjoy hearing from readers with your questions and comments.  But, before you write, here are a few things to keep in mind.

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This site currently enjoys more than 50,000 visitors a day. We enjoy hearing from you, but it is obviously impossible for us to correspond with everyone. We also travel a great deal and when we are on the road, particularly when we’re abroad or shooting in remote areas, We may be unable to be online on a regular basis.

We try and answer technical questions, but I can’t respond to the following

Printer issues. Diagnosing printer problems remotely is almost impossible.

Advice on what to buy. There are simply too many factors — from budgets to features — for this to be possible.

A good place to ask technical questions or to seek advice of different sorts is on the Discussion Forum.There are many knowledgeable photographers online there who can add their thoughts and options as well.

If you have lost your Discussion Forum password use this link to retrieve it .

If you have problems with the playback of Videos,  please check the Video FAQ and then if problems persist, contact our customer support .

Please do not send us photographs. We’re not able to provide a Critique service.

Please do not send us any large attachments without asking first. We travel a lot, and when we do multi-hundred K files clog our mailboxes.

Otherwise, please write. we enjoy hearing from readers and will do our best to respond, though we can’t always do so immediately, or ever at all if we’re on the road for any length of time.

If you’d like to know a bit more about who we are,  Please select the ABOUT menu choice above.

Click Here To Send an E-mail to Jon Swindall