To download the LuLa Player app or for information on access to your
download or streaming video content, please go here.
For help with video streaming & playback of videos from the ‘Purple’ store
and for help with the Luminous Landscape app or Purple Player (MOD Player), click here
You may contact Customer Support here.
‘Live chat’ help is also available.
Customers needing access to downloads from our older Legacy Store, please send an email to LuLa Customer Service with details of your purchase. Once your purchase is confirmed, we will issue you a coupon to view and download the videos needed.